OnRecord: Features & Benefits Overview

Transform Your Real Estate Business

OnRecord is the all-in-one platform that automates the tedious parts of your business so you can focus on what matters most: your clients. By bringing together every tool, communication, and process you need into one intelligent system, OnRecord helps you:

Save Valuable Time

30+ minutes saved per showing coordination



30+ minutes saved on new listing setup



Hours saved on transaction management weekly



Eliminate manual data entry and file organization


Grow Your Business

Scale your operations with automated workflows



Maintain consistent processes across your team



Turn your expertise into repeatable systems



Focus on relationships instead of paperwork


Never Miss a Detail

Automatically capture & organize all client communications



Track every document, deadline, and task



Keep perfect records without the busywork



Stay compliant effortlessly


Work Smarter

Everything syncs automatically



Documents file themselves



Follow-ups happen on schedule



Marketing runs in the background


Let’s dive into how OnRecord makes this possible…

Your Complete Client Communication Hub

Unified Contact Management

Every interaction with your clients is automatically captured and organized, whether it happens through phone calls, texts, emails, WhatsApp, Facebook Messenger, or Google My Business messages.

When a new client calls, the system performs an instant reverse phone lookup to create their contact record, eliminating manual data entry.

Each client’s profile maintains a complete chronological history of every interaction, appointment, and document, giving you instant access to the full context of your relationship.

The system’s built-in transcription service captures every phone conversation, making it easy to reference important details without taking notes.

All appointments and meetings are automatically tracked and linked to client records, creating a comprehensive timeline of your service history.

This automated organization extends to documents and transactions, ensuring everything related to a client is just a click away.

Why It Matters

Never lose track of a client conversation again

Save time by eliminating manual contact creation and data entry

Have complete context for every client interaction at your fingertips

Prove your value to clients with detailed activity records

Meet compliance requirements with automatic record keeping

Your Automated Transaction Assistant

Transaction Management

Think of OnRecord’s transaction management as your always-on personal assistant. The system continuously monitors your transactions and automatically triggers the next steps based on completed actions.

When documents need signing, automatic reminders are sent through DocuSign integration and each transaction gets its own dedicated Dropbox folder, where documents are automatically filed and organized.

The system keeps a watchful eye on document status, sending alerts when attention is needed. It coordinates inspections and appointments automatically, managing the complex choreography of real estate transactions.

Key dates and deadlines are tracked and monitored, ensuring nothing falls through the cracks.

Why It Matters

Reduce transaction management time by 50% or more

Never miss a critical deadline

Keep all parties informed automatically

Maintain consistent processes across all transactions

Eliminate manual file organization and tracking

Your Intelligent Scheduling System

Smart Calendar & Scheduling

OnRecord revolutionizes appointment scheduling by thinking ahead. Before confirming showings, the system automatically verifies that all required documents are in place and manages the entire scheduling process, sending automatic reminders to all parties and tracking showing history by both property and client.

The calendar does more than just track appointments – it creates a comprehensive record of your client service activities. Each appointment is automatically linked to the relevant client records, and the system initiates follow-up communications based on the appointment type and outcome.

For example, after a showing, OnRecord.ai automatically sends the BRBC (Buyer Representation and Broker Contract) and manages follow-up based on whether it’s been signed.

Why It Matters

Save 30+ minutes per showing coordination

Prevent wasted trips due to missing paperwork

Build a thorough record of client service

Improve follow-up consistency

Demonstrate your professionalism to clients

Your Digital Knowledge Base

Learning & Resource Center

OnRecord’s learning center serves as both an internal training platform and a client education hub. For your team, it provides structured onboarding processes and easy access to brand assets, guidelines, and best practices. You can create custom training courses or use pre-built content to get team members up to speed quickly.

For your clients, the learning center becomes a valuable resource library. Built-in home buyer and seller guides can be used as lead magnets on your website or social media. All resources are professionally organized and easily accessible, helping you establish authority while generating leads.

Why It Matters

Get team members up to speed quickly

Maintain brand consistency

Leverage existing educational content

Generate leads through valuable resources

Scale your training efforts efficiently

Your Marketing Command Center

Marketing Automation

OnRecord streamlines your marketing efforts by connecting all your channels in one place. Our system integrates seamlessly with major advertising platforms, automatically creating and updating custom audiences based on your client database and social media management becomes effortless with scheduled posting and engagement tracking.

Direct mail campaigns are coordinated through thinks.io integration, complete with QR code tracking to measure response rates. Email marketing templates ensure consistent branding across all communications, while the system tracks engagement and automatically adjusts follow-up based on recipient behavior.

Why It Matters

Create consistent marketing presence with minimal effort

Track ROI across all marketing channels

Stay top of mind with prospects and clients

Coordinate multi-channel campaigns easily

Measure and improve marketing effectiveness

Your Business Intelligence Dashboard

Reporting & Analytics

Transform your business data into actionable insights with OnRecord’s comprehensive reporting system. The platform tracks every aspect of your operation, from transaction pipeline status to marketing campaign performance. Custom reporting dashboards give you instant visibility into key metrics, helping you make data-driven decisions about your business.

Inspired by advanced tracking systems, OnRecord’s analytics go beyond basic numbers to show you true business health metrics. Track progress toward goals, monitor team performance, and identify areas for improvement – all in real-time.

Why It Matters

Make data-driven business decisions

Identify areas for improvement

Track progress toward goals

Demonstrate value to stakeholders

Optimize resource allocation

Your Connected Ecosystem

Integration Hub

OnRecord brings together all the tools you already use into one seamless system. Through deep integrations with industry-standard platforms like DocuSign, Dropbox, IDX Broker, and Fellow, your existing workflows become more powerful and efficient.

The integration hub is continuously expanding, with new connections being added based on user needs. Each integration is carefully designed to enhance your workflow while maintaining the simplicity and reliability you need.

Why It Matters

Eliminate double entry of data

Keep using the tools you already know

Maintain single source of truth

Reduce training time for new tools

Scale operations efficiently

Your Security Guardian

Built-in Safety Features

OnRecord takes agent safety seriously by building protective measures directly into everyday workflows. Before any showing or appointment, the system automatically verifies required documentation and contact information. During showings, location tracking provides an additional layer of security, while automatic check-ins keep team members connected.

The system maintains detailed records of all interactions and verifies contact information automatically, helping you maintain professional standards and reducing risk.

Why It Matters

Enhance agent safety

Reduce liability exposure

Maintain professional standards

Provide peace of mind

Support duty of care obligations

Your Business Process Designer

Custom Workflow Engine

At the heart of OnRecord is a powerful workflow engine that adapts to how you do business. Starting with pre-built templates based on industry best practices, you can customize every process to match your specific needs. The system handles different requirements for various regions and transaction types, automatically adjusting workflows based on local regulations and practices.

Think of OnRecord.ai as paint-by-numbers for your business processes—we provide the framework, and you customize it to match your unique approach. As your business grows or requirements change, workflows can be easily adjusted and scaled across your organization.


Why It Matters

Maintain consistency across all transactions

Reduce errors and oversights

Save time on routine tasks

Scale operations efficiently

Adapt to local market needs